Frequently Asked Questions (FAQ)
Have questions about auto glass repair, replacement, or calibration?
At Resilient Auto Glass, we’re here to help. As car enthusiasts and safety-focused professionals, we’ve answered the most common questions our customers ask about our services, materials, and process.
Our team evaluates each case carefully — if a repair can be done safely, we’ll recommend it over a replacement to save you time and money. The result is a clean, transparent finish that protects your investment and keeps your view crystal clear.
FAQ's
Do you repair or replace all types of auto glass?
Yes. We service all makes and models — from daily drivers to high performance luxury vehicles. Our technicians repair or replace windshields, door glass, back glass, quarter glass, vent glass, and sunroofs, including custom-cut glass for specialty vehicles.
Can a chipped windshield be repaired, or does it need to be replaced?
It depends on the size and location of the damage. Chips smaller than a quarter and away from the driver’s line of sight can often be repaired safely. Larger cracks or damage near the edge of the glass typically require full replacement to maintain safety.
How long does a windshield replacement take?
Most windshield replacements are completed in 60–90 minutes, including prep, installation, and cleanup. We use FSM DAT 30-minute urethane, a high-strength adhesive that allows for safe drive-away times in as little as 30 minutes once installation is complete. Additional time will be needed if vehicle requires ADAS calibration.
What is FSM DAT 30-minute urethane, and why is it important?
This premium, fast-curing adhesive meets or exceeds OEM and federal crash safety standards (FMVSS 212/208). It ensures your new windshield bonds securely to the vehicle frame, restoring structural integrity and allowing you to safely drive shortly after installation.
Do you offer ADAS calibration?
Yes. Many newer vehicles are equipped with Advanced Driver Assistance Systems (ADAS) like lane-departure warnings, adaptive cruise control, and automatic emergency braking. After a windshield replacement, these systems require calibration — which we perform in-house to restore manufacturer accuracy.
Do you work with insurance?
Yes. We work directly with all major insurance companies to simplify your claim. In many cases, repairs are covered at no cost to you. Our team handles all the paperwork for a seamless experience. You can file a claim or give us call to set one up.
What if I don’t go through insurance?
No problem. We offer competitive out of pocket pricing for all services and provide a clear, upfront quote before any work begins. No hidden fees — ever. Get a quote now!
Is your work guaranteed?
Absolutely. Every installation comes with our Lifetime Workmanship Warranty for as long as you own your vehicle. We stand behind our materials, adhesives, and craftsmanship 100%.
Can you come to me?
Yes, we provide mobile auto glass service at your home, work, or other convenient location. Our fully equipped service vehicles allow us to perform professional replacements and repairs wherever you are in the Greenville Upstate area.
What areas do you serve?
We proudly serve drivers throughout Greenville and the surrounding Upstate area, including Travlers Rest, Greer, Simpsonville, Fountian Inn, Woodruff, Five Forks, Easley, Taylors and many more! – delivering professional, on-site service with the same precision and care as an in-shop installation.
What makes Resilient Auto Glass different from other shops?
We’re car enthusiasts who take pride in precision. Every job is performed using OEM-quality glass, FSM DAT 30-minute urethane, and factory calibration tools to ensure your vehicle leaves our care safer and stronger than before. Check out our lifetime warranty commitment!
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Your Go-To Auto Glass Service
Get in Touch
We’re here to help with any questions or concerns you might have. Reach out, and we’ll get back to you soon.
Email Us
Contact us with your needs, and we will promptly provide you with a quote.
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Have questions? Don’t hesitate to give us a call. We’re happy to assist you!
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Feel free to stop by our office for any inquiries or to book a service.
